Privacy Policy

1. Commitment to Privacy

At Keentradage ("Company", "we", "us", or "our"), safeguarding your personal data and maintaining transparent data practices is a core organizational principle. This Privacy Policy details the types of personal data we collect, why we collect it, how it is processed and protected, and the legal rights available to you under applicable data privacy frameworks, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

Depending on your interactions with our automated software and services, we collect information falling into the following categories:

• Identity & Contact Data: Name, email address, contact telephone number, and verification details provided during communications or inquiries.
• Technical & Network Data: Internet Protocol (IP) address, browser fingerprints, operating system specifications, regional time zones, device telemetry, and access timestamps.
• Usage & Interaction Data: Platform navigation trails, interaction speed, error logs, algorithmic tool utilization patterns, and session durations.
• Configuration & API Data: User-configured trading preferences, selected algorithmic indicators, risk multiplier parameters, and encrypted API keys used for exchange connection.

We do not store plain-text private cryptocurrency wallet keys or raw bank account credentials on our analytical servers.

3. Legal Bases for Processing

We process your personal information strictly when authorized by law under the following lawful bases:

• Contractual Performance: Processing required to establish your account, configure automated tools, and deliver our platform features.
• Legitimate Interests: Processing necessary for infrastructure protection, anomaly detection, mitigating cyber threats, and optimizing trading software mechanics.
• Legal Obligations: Compliance with anti-fraud mandates, tax reporting laws, regulatory disclosures, or legitimate lawful requests by public authorities.
• Consent: Where you have granted explicit consent for direct communications or specific analytical cookie deployments.

4. Use and Sharing of Information

Your data is used solely to maintain system resilience, enhance algorithmic precision, troubleshoot technical faults, and uphold platform security. Keentradage does not sell, lease, or commercially trade personal information to advertisers or external commercial brokers.

We may share data strictly on a need-to-know basis with trusted third-party service providers, including cloud hosting facilities, server load balancers, encryption management services, and authorized compliance monitors. All such vendors are contractually bound by rigorous confidentiality and data protection obligations.

5. International Data Transfers and Security

When user information is transmitted or processed outside the United Kingdom, we ensure that adequate safeguards are enforced. Such safeguards encompass the use of UK International Data Transfer Agreements (IDTA) or standard contractual clauses recognized by relevant regulatory supervisory authorities.

Our security architecture features end-to-end TLS 1.3 encryption, segmented network boundaries, robust access control matrices, and regular vulnerability audits to shield your information against loss, unauthorized access, or extraction.

6. Retention and Storage

We retain personal information only for as long as necessary to fulfill the operational purposes detailed in this policy, satisfy legal recordkeeping mandates, or resolve active disputes. Once retention horizons expire, data is permanently erased or irreversibly anonymized.

7. Your Statutory Rights

Under United Kingdom data protection legislation, you possess distinct legal rights regarding your personal information, which include:

• The right to request access to copies of personal data held about you;
• The right to request rectification of inaccurate or incomplete records;
• The right to request erasure ("right to be forgotten") under defined legal criteria;
• The right to object to or request restriction of certain processing activities;
• The right to request data portability in a machine-readable structured format;
• The right to lodge a formal complaint with the Information Commissioner's Office (ICO).

8. Contact the Data Protection Lead

If you have questions, comments, or wish to exercise your data rights, please contact our Data Protection Officer at [email protected] or by post addressed to: Data Protection Lead, Keentradage, Fenchurch Street 169, LS1 5AT Leeds, United Kingdom.